Introduction

This Privacy Policy outlines how William Taylor Insurance (“we,” “our,” or “us”) manages, collects, stores, and protects your personal information. Our commitment to protecting your privacy is paramount, and we strive to handle your data responsibly in compliance with applicable privacy laws.

Information We Collect

We collect personal information that you voluntarily provide when you interact with our services. This may include, but is not limited to:

  • Contact Details: Name, address, email, and phone number.
  • Identification Information: Policy details, claims information, and identification documents.
  • Payment Details: Bank account information or credit/debit card details for policy transactions.
  • Website Usage: Data on how you use our website, including IP address, browser type, and browsing patterns, which we collect through cookies and other tracking technologies.

How We Use Your Information

We use your personal data to:

  • Provide you with insurance services, including policy management, claims processing, and renewals.
  • Communicate with you about your policy, services, or account.
  • Process payments and manage transactions securely.
  • Improve our website and services, using analytics to enhance user experience.
  • Comply with legal obligations and regulatory requirements.

Sharing Your Information

Your personal information may be shared with third parties in the following scenarios:

  • Service Providers: We may share data with trusted service providers for payment processing, claims management, IT services, and analytics.
  • Legal Compliance: When required by law or regulatory authorities.
  • Business Transfers: In case of a business merger or acquisition, we may transfer your information to the new owner.

We ensure that any third parties with whom we share data are bound by confidentiality obligations and do not use your data for unauthorised purposes.

Your Rights

You have the right to:

  • Access your personal data and request corrections for inaccuracies.
  • Request deletion of your data under certain conditions.
  • Object to the processing of your data or withdraw consent where applicable.
  • Lodge a complaint with a data protection authority if you believe your privacy rights have been violated.

To exercise these rights, please contact us at [contact details].

Data Security

We use various security measures to protect your information, including encryption, secure servers, and restricted access protocols. While we strive to protect your data, we cannot guarantee absolute security over the internet.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve your browsing experience and gather analytical information. You may control cookie settings through your browser, although disabling cookies may impact website functionality.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. We encourage you to review this policy regularly for any updates.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us.